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    pascha45

    Hello Alex,

    Unfortunately, we cannot understand your information and your concern.

    You have already had several contacts with the support team, received a lot of information, and you have also responded to them.
    Therefore, we ask you to continue to contact the support team regarding your concern, which has already been described in detail there, also to avoid duplicate processing.
    We do not have access to your customer account from here. Questions about the license can only be answered via email in accordance with the GDPR.
    Your contributions posted here will be forwarded to the support and to the contacts you already have there.

    Regarding your question: what do you recommend? We can only recommend you to accept the answers of the support or to contact the support if you have any further questions. 
    Thank you for your understanding.

    Kind regards

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