change phone number
Answered
I can't log in because one of my accounts switched phone numbers. Can I change my phone number?
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Hello Yoshiaki Okubo,
It is always important to update the data in your customer account.
If the phone number was changed before the update in your customer account, the login data is no longer correct, and you can no longer log in.The correction of the outdated and now no longer valid phone number can only be done by Avira Support.
The community is a publicly accessible forum, unfortunately we do not have access to your customer account.
Avira is subject to the strict regulations of the GDPR. We need your consent so that we can create a one-time ticket for you at the support. After that, the required data can be exchanged with you via email and in accordance with GDPR and then corrected by the support team in your customer account. Is that OK for you?
After submitting your declaration of consent, we will forward your contribution to the correction of the telephone number to the support team.
We are waiting for your feedback.Best regards
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I agree to create a ticket.
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Hello Yoshiaki Okubo,
Thank you very much for your feedback with the declaration of consent.
We will forward your contribution to the support team, and you will soon receive an email from support.Due to the increased volume of e-mail enquiries, there may be delays in processing. Many thanks for your understanding.
If anything is still unclear, please let us know, we will be pleased to help.
Kind regards
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