real-time protection is off

Terminée

Wojciech Szmańda

• 27 mars 2023 11:44

When I turn (boot) on the pc, Avira almost always signals that real-time protection is turned off. I do not understand this. What's wrong with the software or hardware?

Best regards Wojciech Szmańda

Ps. Windows 10 and Avira Antivirus Pro

Oui 0 Non

• 

  pascha45

  • 27 mars 2023 15:37

  Hello Wojciech,

  You write "Avira almost always signals", so you say that it also works, just not always.
  Check your settings for real-time protection. Have you ever made settings for real-time protection or turned it off for a short time?

  Have you ever tried a repair installation? See:
  Repair your Avira Security for Windows – Official Avira Support | Knowledgebase & Customer Support | Avira

  If the behavior does not change, it would be recommended to contact the support team. Premium customers with a valid license and correct login can contact the support team directly from the customer account under "SUPPORT". Here in the Avira Community, a public forum, we unfortunately do not have access to your customer account and your installation.
  Thank you for your understanding.

  Many greetings

  Oui 0 Non

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