The computer is locked with a requirement for a username and code.

Terminée

Stefan Lönn

• 6 avril 2023 09:24

Hi, I tried Avira Free with all settings ticked... the next time when I started the computer windows 7 pro, it required name and password to log into the computer!But no such information was requested before I shut down.What has happened?

Stefan Lonn

Oui 0 Non

• 

  pascha45

  • 6 avril 2023 12:54

  Hello Stefan,

  Since Windows 7 is old and no longer supported by Microsoft and Avira, please make sure that you are using the latest version of Windows 7. 

  If you are using a paid version of Avira, it might be better to contact our support team. Due to limited resources, it is very difficult to support outdated operating systems in a forum.
  Maybe there is a reader of your post who is familiar with your request.

  Unfortunately, we are not able to reproduce this information:
  "when I started the computer Windows 7 Pro, it required name and password to log into the computer!"

  You are logged into Windows after all, and also into Avira's customer account. 
  See: When you download a free Avira product or purchase a premium product, the product is automatically activated and a personal Avira account is created for you at the email address used for this process.
  See also:
  Register for your Avira account – Official Avira Support | Knowledgebase & Customer Support | Avira

  Here you can find the Avira Community Guidelines:
  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Many greetings 

  Oui 0 Non

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