Nous sommes là pour vous aider

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    pascha45

    Hello Arnaud,

    If a post has not been approved in the forum for 7 days, the post may contain advertising addresses, information about a company or personal data that is not allowed in a publicly accessible forum.  We highly recommend reading our Avira Community Guideline step-by-step:
    Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
    The Avira Community is a publicly accessible user2user forum. Questions with personal information or your access data can only be processed via email in accordance with GDPR.

    The community is an user2user forum:

    Premium customers with a valid license and correct login can contact the Avira support team directly from the customer account under "SUPPORT".  So, via email, chat or (partly) phone the correct access data of the valid license is required for further processing.

    Every post deposited here in the community has a 14-digit number, which is helpful in case of queries.
    Since there is no approved post from you here in the forum, unfortunately no question can be answered. Thank you for your understanding.

    Many greetings 

    0
  • Avatar
    pascha45

    Hello Arnaud,

    You have unfortunately replied with a "no-reply" email. This is a notification email that only serves to inform you about a new comment in your post.

    In addition, it is also described, it says:

        "You are receiving this notification because you signed up for post updates.

         Please do not reply to this message. Email replies will not update the Help  Center content."

    The "no-reply" emails are not included in your post. Your information will not be read. 

    Kind regards

    0

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