Windows 11 problem device usb
Terminée
Hi everyone, Windows 11, with Avira 1.1.90.1. the problem is that with avira installed the windows backup no longer works for me: Backup and restore (Windows 7), errors on uefi. Another problem is the safe removal of USB devices that no longer works. These problems are certainly caused by Avira as uninstalling it works perfectly. I was wondering if it was possible to disable the scan request for each connected USB device. A thousand thanks
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same issue.
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cambiamo Antivirus?
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@ Antonello:
Hello Antonello,
Unfortunately, you have not provided us with any information about your Avira version. You are writing here in the Avira Community, a publicly accessible forum, we have neither access to your customer account nor to your installation. Questions about the license or the installation can only be handled by the support team via your customer account by email in accordance with GDPR.
See the Avira Community Guidelines:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | AviraPremium customers with a valid license, correct registration and reference number can contact the support team directly from the customer account under "SUPPORT". Thank you for your understanding.
Best regards and have a nice weekend
Hello Antonello,
Unfortunately, we are not able to support languages other than English and German on this board. So please be so kind and send us a request in one of these languages.
Our Premium Customer Service is available also for French, Italian, Portuguese and Spanish
If your language skills are limited, use an online translation service of your choice.
Also, we highly recommend to read our Avira Community Guideline step-by-step:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
There you'll find useful information about our community.
Premium customers with a valid license, correct registration and subscription reference number can contact the support team via email or chat from the customer account directly under "SUPPORT".
Thank you for your understanding.Many greetings
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Hi everyone, Windows 11, with Avira 1.1.90.1.
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@ Fabrizio Greco
Hello Fabrizio,
On 05/06/23 you had already posted this post, this is a double post.
We highly recommend reading our Avira Community Guideline step-by-step:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
In addition, we have also seen that you have already contacted the support-team.
You will receive additional information from the support. From there, your Avira license and Avira installation can be verified, which is not possible from here, from the public forum, according to the GDPR-compliant required email connection.Kind regards and have a nice weekend
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I have the same issue with the Windows USB safe remove / eject not working on Win10 with Avira v1.1.90.1 . This has only recently become a problem, and started since the time that the Avira requestor box pops up when inserting a USB stick asking to scan it. This is new behaviour, and it is causing explorer.exe to lock the USB device (checked with sysinternals process explorer), stopping the USB from being cleanly unmounted / safe remove. I suspect a bug in a recent Avira release as uninstalling Avira solves the problem. I reinstalled Avira to check and the problem came back. This is a bug.
Unfortunately I lost data due to not being able to cleanly unmount / eject / safe remove my USB device. The file system on it ended up corrupted.
Because it's the free version there is no way to report this bug to support or developers. This is a real problem, so I hope by posting it here the forum representitives can pass on the problem to the application developers and get an update released.
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Same problem with USB safe remove with Windows 10 and Avira 1.1.90.1
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Same problem with USB safe remove and windows backup with Windows 11 Home and Avira 1.1.90.1
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