file di registro avira - collocazione

Terminée

data drift

• 29 juin 2023 10:16

buongiorno,

dove trovo sul disco fisso il file di registro? 

Prodotto Avira  1.1.91.1 avira prime

 

Oui 0 Non

• 

  pascha45

  • 29 juin 2023 10:39

  Hello data drift,

  Unfortunately, we are not able to support languages other than English and German on this board. So please be so kind and send us a request in one of these languages.

  Our Premium Customer Service is available also for French, Italian, Portuguese and Spanish:

  Avira offers support in several languages – Official Avira Support | Knowledgebase & Customer Support | Avira

  If your language skills are limited, use an online translation service of your choice.

  Also, we highly recommend reading our Avira Community Guideline step-by-step:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  There you'll find useful information about our community.

  Kind regards

  Oui 0 Non
• 

  data drift

  • 29 juin 2023 14:25

  Hello Pascha45,

  I am confortable with the use of English, I will stick to that idiom for the sake of this request.

  I did not had the time to focus and see that ITA was not supported, my fault.

  I do not know if we are entitled for premium support, I only know we have a multilicense.

  That side, I can confirm you that, whilst not reading or knowing the community guidelines, I abided to them by "searching first, posting later".

  I honestly did not find where to search for the avira registry, the log that I can find on the application Settings  General / Logs

  Thank you in advance for any help,

  D

  Oui 0 Non
• 

  pascha45

  • 30 juin 2023 08:28

  Hello data drift,

  Your statements 
   "by first searching and then posting". This is unimportant and not helpful for us - in contrast to important information about your license.

  Important is in the instructions: "How to create a post?":
  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  With your information, a concrete answer is not possible.
  "I do not know if we are entitled for premium support, I only know we have a multilicense."

  Premium customers with a valid license and correct registration can contact the support team directly from the customer account under "SUPPORT": via e-mail, chat and (partially) phone.

  Thank you for your understanding.

  Many greetings

  Oui 0 Non

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