Chrome extension labelled as third party (after restart)

Terminée

Conle Catanzaro

• 7 septembre 2023 06:59

Hello there.  Right after I install Avira Password Manager for Chrome from the official store it is labelled normal (installed from store) but when I restart Chrome it shows as "Installed by third party". As it is an sensitive extension I found it fishy and disabled it. Is it normal or I have a malware that replaces the extension after restart? With some other forks of Chromium I tried it always shows as "installed by official store".

Just want to know if it's supposed to be like this or I got a malware since it's an important extension to be ran from a third party installation. Thanks

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• 

  pascha45

  • 7 septembre 2023 09:06

  Hello Conle,

  You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your customer account nor to your installation.
  Unfortunately, questions about your Avira version or your installation can only be answered via email in accordance with the GDPR.

  Here, the publicly accessible Avira Community is unfortunately not a way to contact Avira Support directly.
  See the Avira Community Guidelines:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Premium customers with a valid license and correct registration can contact the support team directly from the customer account under "SUPPORT": via email, support chat or (partially) phone.
  Thank you for your understanding.

  Best regards

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• 

  Conle Catanzaro

  • 7 septembre 2023 12:14
  • Modifié

  Thanks for answering pascha. I thought this was the right place to ask for support, I will use email or chat with my premium customer id next time. I fixed it by removing unwanted extensions ID at registry path  HKLM\SOFTWARE\WOW6432Node\Google\Chrome\Extension

  Oui 0 Non

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