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VPN Crashes when I want to secure my connection

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    pascha45

    Hello Ivan,

    You are writing here in the Avira Community, a publicly accessible forum. We have no contact with your customer account or your installation. With the information provided to us (only Mac) we cannot follow your request.

    The Avira Community is not a way to contact Avira Support directly. See the Avira Community Guidelines:

    Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

    We have been informed, you have also contacted support. You have been made aware by the digital assistant:
    "I am here to help, but my assistance is limited to your subscription level."  and  "If you have an account, please log in for premium support services."

    Premium customers with a valid licence and correct login can contact the support team directly from their account under "SUPPORT": via email, support chat and (partly) phone.
    Thank you for your understanding.

    Many greetings and a nice weekend

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