John Muir

Terminée

John Muir

• 25 septembre 2023 00:09

Hi everyone, John From Scotland now living in England. I have just signed up but drop one and signed up twice do I just cancel one or contact these people which just tried but seems like it AI

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• 

  pascha45

  • 25 septembre 2023 06:59

  Hello John,

  You have 4 email accounts in your Avira customer account. Please check whether all of them have been verified by you.

  We do not have access to your customer account. Unfortunately, questions about your Avira version and your installation can only be answered by the support team via your customer account by email in accordance with GDPR.
  You have already contacted the support team. There you will be also informed by the Digital Assistant: "If you have an account, please log in for premium support services".

  The Avira Community is not a way to contact Avira Support directly.
  See the Avira Community Guidelines:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Thank you for your understanding.

  Kind regards

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