Connection unstable and fails to connect regularly.

Terminée

Lee Oswalt

• 9 octobre 2023 03:11

Avira Prime VPN Pro consistently fails to connect to many of the servers (sometimes all). Is there any way for the program to automatically skip to a different server/location when unable to connect to the selected one? Many times I have to go through the list one at a time until I find one that will connect. Earlier today it never connected to any of them. Just now, it connected immediately.

Oui 0 Non

• 

  pascha45

  • 9 octobre 2023 06:55

  Hello Lee,

  You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your customer account nor your installation, and unfortunately no information about your OS.
  The Avira Community is not a way to contact Avira Support directly.
  See the Avira Community Guidelines:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Premium customers with a valid licence can contact the support team directly from the Avira customer account under "SUPPORT". 
  You already had difficulties with establishing the connections, so it would make sense to continue contacting the support team. Thank you for your understanding.

  Many greetings

  Oui 0 Non

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