Prime test on PC shouldn't it extend to android too?
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I've got an android & PC, I accepted the PRIME 60 day trial on PC today & will buy when it's over. It contains 5 devices so wouldn't the trial extend to my android too?
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Hello Jonathan
We can't quite understand your question. Here you can find the description of the Avira Prime version.
https://www.avira.com/en/prime
Contacting the chat requires a correct login. The digital assistant Mark draws your attention to this:
"I am here to help, but my assistance is limited to your subscription level." and "If you have an account, please log in for premium support services."Premium customers with a valid licence and correct login can contact the support team directly from the customer account under "SUPPORT": via email. Support chat and (partly) telephone.
Best regards and have a nice weekend
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I've activated the 60 day Prime test on my PC, Prime covers 5 devices, right? I will buy Prime after trial. But as it covers 5 devices when you have Prime, shouldn't the 60 day test cover 5 devices? Hope I've explained it better because a test isn't activated on my android.
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Hello Jonathan,
You have entered 3 e-mail addresses in your customer account. Please log in to your customer account with the email address you used to order the licence. You have submitted various requests to the support team.
Once more: Premium customers with a valid licence and correct registration can contact the support team directly from the customer account under "SUPPORT": via email, Support chat and (partly) telephone.Unfortunately, questions about your Avira version and your installation can only be processed by the support team via your customer account by email in compliance with GDPR.
The Avira Community is not a way to contact Avira Support directly. See the Avira Community guidelines:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Best regards
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