Migrate 2 new laptop. Can't hack my pwd. Need help
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I have a Prime subscription & ref number
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Hello Stuart,
You have already contacted the support team and asked them to set up a ticket. You will receive further information in your self-requested ticket. Not only that, but you have also been advised of this by the digital assistant Mark: "Please note that we are currently dealing with a high volume of support requests and that your ticket may take longer than usual to process."
Premium customers with a valid licence and correct registration can contact the support team from the customer account under "SUPPORT": via email, support chat and (in some cases) telephone.
Questions about the licence can only be processed by the support team via email in compliance with GDPR.You are writing here in a public forum, we do not have access to your customer data. See the Avira Community Guidelines: Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Kind regards
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