Perche nel mio conto non si vede nessun abbonamento(possiego il 3xxxxxxx9 che scade il Novembre 2024) e dispositivi? GRAZIE
Terminée
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Hello Theodoros,
Your personal data regarding your licence has been removed for your security. Please never post them in a public forum. You have already contacted the support team several times! Duplicate requests only prolong the processing time of the requests.
Unfortunately, we are not able to support languages other than English and German on this board. So please be so kind and send us a request in one of these languages.
Our Premium Customer Service is available also for French, Italian, Portuguese and Spanish
Feel free to start a new post but keep it in English or German. If your language skills are limited, use an online translation service of your choice.
Also, we highly recommend reading our Avira Community Guideline step-by-step. See: "How to create a post ⇒ Details matter "
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
There you'll find useful information about our community.
Unfortunately, questions about your licence or payment processing can only be processed by the support team via your customer account by e-mail in compliance with GDPR. Thank you for your understanding.
Kind regards and have a nice weekend
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Why don't I see any subscriptions (I have 36-----39 which expires in November 2024) and devices in my account? THANK YOU0 -
Hello Theodoros,
Unfortunately, we cannot understand your renewed question here in the Community. Everything has already been described to you.
We informed you that support is available in Italian for Premium customers. See again:
We have provided you with the Avira Community Information.
You have also been informed that only the support team is available for questions regarding the licence or billing according to the General Data Protection Regulation - GDPR-compliant by e-mail.To resolve your request, you must be correctly logged in to your Avira customer account with the email address of your licence order and the password you have chosen. Every subscription purchased in the Avira online store is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.
Premium customers with a valid licence and correct registration can contact the support team directly from the Avira customer account under "SUPPORT": via email, support chat and (in some cases) telephone.
See one more: Unfortunately, questions about your licence or payment processing can only be processed by the support team via your customer account with General Data Protection Regulation, so in compliance with GDPR by e-mail.
See also once more for your information: "How to create a post ⇒ Details matter "!Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Thank you for your understanding.
Kind regards
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