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HEURE/APC

Terminée

Commentaires

4 commentaires

  • Avatar
    Martin Chan

    I had the same issue here, and fix now; nothing came out.

    0
  • Avatar
    pascha45

    Hello Martin,

    You are writing here in the Avira Community, a publicly accessible forum - an user2user forum.
    With your information provided to us, we cannot follow your request.

    The Avira Community is subject to the strict requirements of the General Data Protection Regulation. Unfortunately, questions about your licence or installation can only be answered by the support team via your GDPR-compliant customer account by email.  We have neither access to your Avira customer account nor to your Avira installation. See the Avira community guidelines: "How to create a post? ⇒ Details matter"

    Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

    Unfortunately, your information does not allow us to get a picture of your request. You have already contacted the support team. You will receive further information in your self-created ticket, also to avoid duplicate processing. Thank you for your understanding.

    Kind regards

    0
  • Avatar
    Martin Chan

    I sent a ticket yesterday, but there was no reply. We received your request. We’re on it! #1537032

    0
  • Avatar
    pascha45

    Hello Martin,

    "We have received your enquiry. We are working on it! #1537032"

    You have received a confirmation of receipt with the information that the receipt is being processed. 
    Depending on the receipt of your enquiry and the precise description of your request, your question will be answered. 
    Thank you for your understanding.

    Kind regards

    0

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