Settings Not Working?
I have the following Unticked in settings........ Offers on our products (e.g. discounts, free apps, etc.) Offers from our 3rd party partners (usually exclusive to our customers) Yet i am still getting them? Can you help
-
Hello Drew,
You are writing here in the Avira Community, a publicly accessible forum. We do not have access or information about your Avira licence and your Avira installation, nor about your installed OS with version number and current update.
Unfortunately, questions about your Avira version and your installation can only be answered by the support team via your customer account by e-mail in accordance with the General Data Protection Regulation, i.e. by e-mail in compliance with the GDPR. Here, the publicly accessible Avira Community is unfortunately no way to contact Avira Support directly. For your information, see the Avira Community guidelines: "How to create a post?" and see "Details matter"!
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
The digital assistant Mark also drew your attention to this: "I am here to help, but my assistance is limited to your subscription level." and "If you have an account, please log in for premium support services." Only if you are logged in correctly will you be able to achieve anything and receive a satisfactory response.
If you have a “Partners & For Business” account, also in this case: please log in correctly. Your request will be processed there.
Premium customers with a valid licence and correct registration can contact the Avira support team directly in the Avira customer account under "SUPPORT": via e-mail, support chat and (in some cases) telephone.
Thank you for your understanding.
Kind regards
0
Vous devez vous connecter pour laisser un commentaire.
Commentaires
1 commentaire