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Avira update

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    pascha45

    Hello Herby,

    You are writing here in the Avira Community, a publicly accessible forum. We do not have access to your Avira customer account and your Avira installation, nor to your installed OS with details of your OS and with current version number.

    Premium customers with a valid licence and correct registration can contact the Avira support team directly from the Avira customer account under "SUPPORT": via email, support chat and (in some cases) telephone.
    Unfortunately, questions about your Avira version and your installation can only be answered by the support team via your customer account by e-mail in accordance with the General Data Protection Regulation, i.e. GDPR-compliant by e-mail. 
    Here, the publicly accessible Avira Community is unfortunately not a way to contact Avira Support directly. See the community guidelines: "How to create a post --> Details matter"

    Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

    Perhaps someone here in this community will read your post and can help you with their experience regarding your request. Thank you for your understanding. 

    Kind regards

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