How to acces device locater and remote wipe
Terminée
Hi
How do I access the device locater in Avira and remote wipe the data?
-
Hello Riz,
You are writing here in the Avira Community, a publicly accessible forum. We have neither access to your Avira customer account and your Avira installation nor to your installed OS and the current update with exact version numbers - i.e. neither to the Avira licence nor to the OS with version number.
The Avira Community is not a way to contact Avira Support directly. See the Avira Community guidelines:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Questions about your Avira version and your installation can unfortunately only be processed by the support team via your customer account in accordance with the General Data Protection Regulation by e-mail, i.e. GDPR-compliant by e-mail.
The support team has your contract documents, which we do not have here in the public community. Based on your licence displayed there, your question can be answered according to your installation.Premium customers with a valid licence and correct registration can contact the support team directly from the Avira customer account under "SUPPORT": via email, support chat and (in some cases) telephone.
Thank you for your understanding.Kind regards and have a nice weekend
0
Vous devez vous connecter pour laisser un commentaire.
Commentaires
1 commentaire