Can't reset master password from the PWM app
Terminée
Hello,
I can't reset my master password from my Avira mobile PWM app. It says there is a connection error.
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Hello Corbin,
You are writing here in the Avira Community, a publicly accessible forum - an user2user forum.
The digital assistant Mark drew your attention to the correct registration: "I am here to help, but my assistance is limited to your subscription level." and "If you have an account, please log in for premium support services." A satisfactory response from digital assistant Mark is only possible if you have logged in correctly. If you have any queries, it makes sense to post your troubleshooting procedures here.
The Avira Community is subject to the strict requirements of the General Data Protection Regulation. Unfortunately, questions about your licence, personal access data or installation can only be answered by the support team via your GDPR-compliant customer account by email. We have neither access to your Avira customer account nor to your Avira installation. See the community guidelines.
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Premium customers with a valid licence and correct login can contact the Avira support team directly from the Avira customer account under "SUPPORT": by email, support chat and (in some cases) by phone. Thank you for your understanding.
Kind regards
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