No umbrella
IPad mini 5
No tiny umbrella to indicate that Avira is active. Me worried. Me protected or not?
Tried uninstalling and reinstalling Avira.
Still no umbrella.
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Hello Quentin,
You are writing here in the Avira Community, a publicly accessible forum - an user2user forum.
We have neither access to your Avira customer account nor to the OS installation. The Avira Community is not a way to contact Avira Support.
See the Avira Community guidelines:Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
You have 2 email addresses in your Avira customer account. Please log in to your Avira customer account with the email address you used to order the licence.
Please check your licence registration in your Avira customer account.The Avira Community is subject to the strict requirements of the General Data Protection Regulation. Unfortunately, questions about your licence or installation can only be answered by the support team via your GDPR-compliant customer account by email.
You have the documents for your contract. Unfortunately, we do not have access to your customer account. Thank you for your understanding.
Best regards and have a nice weekend
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