Locked out of primary account because of 2FA

Nicolas L

• 8 août 2024 08:58

Hi,

I recently changed my mobile phone number AND i forgot to update it into my primary account before the switch so i'm locked out of it.

Many thanks for your help,

 

NL

Oui 0 Non

• 

  pascha45

  • 10 août 2024 10:18

  Hello Nicolas, 

  You are writing here in the Avira Community, a publicly accessible forum - an user2user forum.

  We have neither access nor information about your Avira customer account, your Avira licence or your OS installation with version number.
  The Avira Community is not a way to contact Avira Support! 
  See: "How do I create a post?  ⇒ Details are important" 
  See the Avira Community Guidelines, everything is described there:

  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  Here you can find a description of the Avira password manager and 2FA: 

  Avira Passwort Manager provides highest security – Official Avira Support | Knowledgebase & Customer Support | Avira

  Best regards and have a nice weekend

  Oui 0 Non

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