Unattended Silent Intruder
Terminée
I've just found the virus on my phone, but it's not yet on my PC, I think because I constantly keep it updated, I'm vigilant about that. It only attacks devices that are not up to date. Will running the secure Browser on Avira beat the virus from loading on my PC?
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Hello Allan,
You are writing here in the Avira Community, a publicly accessible forum - an user2user forum.
We have neither access to your Avira customer account and your purchased Avira licence, nor access or information about your OS installation. We do not have any information about your installation and your important version numbers.The Avira Community is not a way to contact Avira Support!
See: "How to create a post ⇒ Details matter"
and especially “Be respectful and polite ⇒ Use appropriate tone and language”See the Avira Community Guidelines, everything is described there:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Premium customers with a valid licence and correct registration can contact the Avira support team directly from the Avira customer account under “SUPPORT”: via email, support chat and (sometimes) telephone.
You have already submitted various (!) tickets and - sometimes with incorrect logins - requests in your Avira customer account.
Even today, shortly before this request, you created a ticket on the same topic.
It would be extremely considerate not to post your requests more than once (not in the Community and one more to Support). Duplicate requests only unnecessarily increase the processing time, and further duplicate requests will be deleted after this information.You can also find various descriptions on how to deal with viruses or malware in the Avira “Knowledge base & customer support”.
What is malware? – Official Avira Support | Knowledgebase & Customer Support | Avira
Avira is subject to the strict requirements of the GDPR and can only be processed in accordance with the requirements of the General Data Protection Regulation, i.e. GDPR-compliant by email via your Avira customer account. Thank you for your understanding.
Kind regards
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