My website is not a "phishing" site but that's what Avira's Chrome extension reports
Terminée
Hi my website k-graphiste.com was mistakenly flagged for phishing.
I have a problem with Avira Chrome extension.
My site is considered a phishing site and I think it is a false positive.
Could you check in more detail and tell me the problem?
-
Hello Kevin,
You are writing here in the Avira Community, a publicly accessible forum - an user2user forum.
We have neither access to your Avira customer account and your purchased Avira licence, nor access or information about your OS installation with the last update and version number. We do not have access to your settings!No questions about your licence or your installation can be answered in the Avira Community. The Avira Community is not a way to contact Avira Support!
See the Avira Community guidelines, everything is described there.
Here you can find the Avira Community Guidelines: ‘How to create a post’Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
You have already contacted Avira Support. You can get more information from the support, from there you can check your installation. The digital assistant Mark drew your attention to your incorrect registration: "I am here to help, but my assistance is limited to your subscription level." and " If you have an account, please log in for premium support services."
Premium customers with a valid licence and correct registration can contact the Avira support team directly from the Avira customer account under ‘SUPPORT’: via email, support chat and (in some cases) telephone.
Avira is subject to the strict requirements of the GDPR and can only be processed in accordance with the requirements of the General Data Protection Regulation, i.e. GDPR-compliant by e-mail with your correct registration via Avira Support. Thank you for your understanding.Best regards
0
Vous devez vous connecter pour laisser un commentaire.
Commentaires
1 commentaire