Mobile number deactivated, account unable to log in, request to remove secondary verification
Mobile number deactivated, account unable to log in, request to remove secondary verification
My declaration of consent:
I agree to be contacted by the support team via email.
emil:1562058312@qq.com
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Hello Craig,
Please never enter personal data such as your e-mail address in a public forum!
You are writing here in the Avira Community, a publicly accessible forum - an user2user forum.
We have neither access to your Avira customer account and your Avira installation, nor to your installed operating system and the current update with exact version numbers. Neither the Avira licence nor the installed OS have exact version information, this is only available to the Avira customer account after your correct login!Here, the publicly accessible Avira Community is unfortunately no way to contact Avira Support. See the Avira Community guidelines: “How do I create a post? ⇒ Details are important”
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
We - here in the Avira Community Forum - do not have access to make a request to remove secondary verification or even contact the support team. We do not require a declaration of consent for forwarding to the support team. This route is no longer available today, it no longer exists!
Avira is subject to the strict requirements of the GDPR and can only be processed in accordance with the requirements of the General Data Protection Regulation, i.e. GDPR-compliant by email with your correct registration via Avira Support. Avira will comply with this. Thank you for your understanding.
Kind regards and have a nice weekend
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