store settings of Avira Prime behind password or make a backup of them
Terminée
Is there a way to store all settings of Avira on a computer behind a password? This to prevent that other users of the same computer change anything...
Alternatively, is there a way to save all settings into an external file that may be used at a later date to restore all settings to reset any unwanted changes?
-
Hello Coen,
Unfortunately, we cannot answer your questions.
Normally, only the licensee has the right to set or change the settings. You are writing here in the Avira Community, a publicly accessible forum - an user2user forum.
We have neither access to your Avira customer account and your Avira installation, nor to your installed operating system and the current update with exact version numbers. Neither the Avira licence nor the installed OS have exact version information, this is only available to the Avira customer account after your correct login!Here, the publicly accessible Avira Community is unfortunately no way to contact Avira Support. See the Avira Community guidelines: “How do I create a post? ⇒ Details are important”
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Premium customers with a valid licence and correct registration can contact the Avira support team directly from the Avira customer account under “SUPPORT”; by email, support chat and (in some cases) telephone.
You have already contacted support. It would therefore make sense to continue contacting Avira Support with meaningful descriptions of your licence and your installation. Only from there is access to your installation and your settings possible. This information is urgently needed to answer your questions - including the questions you have asked here. The password manager can actually only be operated by the licensee, only the licensee can change the settings.
Your information: “This is to prevent other users of the same computer from changing anything...”. Unfortunately, we do not understand your information/question! Please read the description of Avira Version Prime.
The Avira Community is subject to the strict requirements of the GDPR and can only be processed in accordance with the requirements of the General Data Protection Regulation, i.e. GDPR-compliant by e-mail with your correct registration via Avira Support. Thank you for your understanding.
Kind regards and have a nice Sunday
0
Vous devez vous connecter pour laisser un commentaire.
Commentaires
1 commentaire