CCPLG.XML file missing and no real time protection.

Terminée

mike merritt

• 3 février 2020 13:16

Other people have reported this problem but there appear no solutions. Please help: I have just reinstalled a Avira free security suite for window 10: Unfortunately a red box appears saying REAL TIME PROTECTION IS STOPPED and when I try pushing the button CORRECT NOW nothing happens. Also near the ANTIVIRUS box on the top there is a little red circl. Before  a recent reinstallation this worked fine how do I resolve please.

Mike: mmcomms@hotmail.com

Oui 0 Non

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  Pietro Riva

  • 2 juin 2020 05:31

  I have the same problem.

  Oui 0 Non
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  pascha45

  • 2 juin 2020 09:10

  Hello Pietro,

  Please try a reinstallation according to the following description.

  https://support.avira.com/hc/en-us/articles/360002858514-How-do-I-perform-a-manual-reinstallation-of-my-Avira-Antivirus-product- 

  Please see if this solves your issue and let us know if you need further assistance.

  If anything else is unclear, please let us know.

  Many greetings

   

  Oui 1 Non
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  Pietro Riva

  • 4 juin 2020 15:15

  Yes. thanks. now it works. super

  Oui 0 Non
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  pascha45

  • 4 juin 2020 19:55

  Hello Pietro,

  We're glad to hear that. Thanks for the feedback.

  Should anything ever be unclear, please let us know, we are happy to help.

  Many greetings

  Oui 0 Non

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