Need my active account activation code

Terminée

Permanently deleted user

• 28 février 2020 15:20

I already had Avira installed on 2 home mac's. I had to re image my Mac and could not remember my password. So I created a new log in using my email and now can't see my active subscriptions. I can find no way to email Avira to get my account details that are active. 

Please tell me how I can contact you via email to get my account details so that I can re activate Avira on my re imaged mac

 

 

Andrew King

Oui 2 Non

• 

  Lukas Huptas

  • 3 mars 2020 12:22
  • Modifié

  Hello Andrew,

  To get access to your already purchased licenses please login with your email address which you've used while purchasing Avira. Even when you can't remember your used password, there're you able to reset it and grab another one.

  Please take a look here:

  https://support.avira.com/hc/en-us/articles/360000736865-How-do-I-reinstall-my-activated-Avira-product-?rate=5

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Oui 0 Non
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  Permanently deleted user

  • 29 février 2020 03:19

  I went to that link but even when I fill in the forgot password and enter my email address I never get a link sent to me to reset my password

   

  Oui 0 Non
• 

  Lukas Huptas

  • 3 mars 2020 12:21

  Hello Andrew,

  We've checked your used address (this one which you're connected to our community board) and there's no active license. Did you've purchased Avira for macOS with a different email address? If so, please use this one instead.

  Best,

  Arthur Lukas Huptas

  Avira Community Manager

  Oui 0 Non
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  Permanently deleted user

  • 30 mai 2020 17:13

  Hello, Andrew!

  Since I am technology challenged, I would like to have a technician talk me through the reactivation of my program.  

  My activation code has expired and I have not been able to successfully get another.

  Oui 0 Non
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  Alexandria Thomas

  • 19 juin 2020 21:30

  How can I find my activation code? And if I have an iPhone 11 and my partner has a Samsung A20 will she still be able to use it on her device ? Please help me find my activation code!!!

  Oui 0 Non
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  Permanently deleted user

  • 18 octobre 2020 11:29

  Hi. I had purchased Pro for my iPhone & that phone malfunctioned so I purchased a Samsung & was told to repurchase, which I did. I do not have an activation code, where can I get this so I can get this up and running.
  Thank you
  Hellyn Crombie

  email-address deleted

  Oui 0 Non
• 

  pascha45

  • 19 octobre 2020 10:31

  Hello Hellyn,

  The community is a publicly accessible forum, personal data should not be publicly displayed here. The personal data (email-address) has been removed for your protection according to our community guidelines

  You do not need an activation code, here are the instructions:

  https://support.avira.com/hc/en-us/articles/360002883114-How-do-I-install-and-register-Avira-Antivirus-Security-Pro-for-Android- 

  Afterwards the activation should have worked.

  If something is still unclear, please let us know, we are happy to help.

  Kind regards

  Oui 0 Non

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