CLEVERBRIDGE/AVIRA HOLDING

Terminée

Marianne Goffart

• 13 mai 2020 12:38

Hello, on 11/05/2020 an attempt to debit my prepaid card instead,

for an OPTIMIZATION SUITE 12 MONTHS 1 DEVICE? when I never asked for this service !!!

I only carried out a renewal of my antivirus that I paid on the date of 04-22-2020 for 1 year at the price of € 35.95

 

Please correct your data as I will not pay for this.

Yours

 

Goffart Marianne

Brussels.

Oui 0 Non

• 

  pascha45

  • 13 mai 2020 13:16

  Hello Marianne,

  We are a publicly accessible forum and may not question or edit any personal data -   Basic data protection regulation DSGVO.
  Please contact the support team directly with your request, there are your contract documents:

  https://my.avira.com/de/dashboard/support/tabs/support

  Or contact Cleverbridge directly for a refund: https://support.avira.com/hc/en-us/articles/360000744025-How-can-I-receive-a-refund-for-my-Avira-order- 

  Unfortunately, we have no possibility here to clarify your request.

  If anything is still unclear, please let us know, and we will be happy to help.

  Many greetings

  Oui 0 Non

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