Nous sommes là pour vous aider

Avira is not starting - possible virus?

Terminée

Commentaires

3 commentaires

  • Avatar
    pascha45

    Hello Levi,

    Your contribution has been forwarded to the support team for further investigation.  From there you will receive further information.

    If anything is unclear, please let us know, we will be happy to help.

    Many greetings

    0
  • Avatar
    Henry Stein

    I have downloaded the Avira software a half dozen times..  I get to the screen where you click on running a scan and the software does not respond.   Online Avira suggests double clicking the file and running a repair but that option is not shown.  Windows 10 ..    I won't buy the Pro version if the free version will not even work... so I have a problem.

    -1
  • Avatar
    pascha45

    Hello Henry,

    You are using the Free Version. Your information is too incomplete to give a concrete answer. Could you please be so kind as to give precise information:

    • Where did you download it from?
    • Please describe exactly how you installed it.
    • Did you follow the recommendation after the reinstallation?

    https://support.avira.com/hc/en-us/articles/360014370037-Repair-your-Avira-Security-for-Windows 

    Or the manual reinstallation as below?

    https://support.avira.com/hc/en-us/articles/360002858514-How-do-I-perform-a-manual-reinstallation-of-my-Avira-product- 

    With the exact details after the recommendation of the reinstallation and the other answers, we will be happy to help you with the installation.
    If anything is still unclear, please let us know, we will be happy to help.

    Best wishes and a peaceful pre-Christmas time

    0

Cette publication n’accepte pas de commentaire.