Avira Pro / Windows 10
Répondu
Friends, I can't install the pro version that I purchased. I have cleared the registry. I can download it but when I click on it, nothing happens.
Thanks
Iack
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Hello lack,
Could you please describe "nothing happens" in more detail?
Did you purchase the license in the Avira online-shop?
Is this license displayed in your customer account?https://my.avira.com/en/dashboard/home
And under subscriptions?
https://my.avira.com/en/dashboard/subscriptions/tabs/plansWith a click on "Install" nothing happens?
Did you follow these instructions?
https://support.avira.com/hc/en-us/articles/360007296878-How-do-I-install-a-product-via-My-Avira-Account-Did you perform the clean-up according to the following instructions?
https://support.avira.com/hc/en-us/articles/360002858514-How-do-I-perform-a-manual-reinstallation-of-my-Avira-product-Please describe exactly your procedure, including the previous registry cleaning and your exact Avira version.
With the answers and precise information, we will be happy to continue to help with specific answers.
Greetings and have a nice weekend
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