Nous sommes là pour vous aider

i want my money back !!!

Terminée

Commentaires

6 commentaires

  • Avatar
    pascha45

    Hello Mineau Alexandre,

    Below you will find instructions on how to make a refund:

    https://support.avira.com/hc/en-us/articles/360000744025-Request-a-refund-for-your-Avira-order 

    If anything is still unclear, please let us know, we will be happy to help.

    Many greetings and a nice weekend

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  • Avatar
    Permanently deleted user

    I have done this but there is no reply to my support ticket.

    0
  • Avatar
    pascha45

    Hello Eileen,

    We do not have access to your customer account here, we are a publicly accessible forum, personal data may not be processed here according to the GDPR.
    Questions regarding your licence or Avira payment processing can only be processed by the support team via your customer account by email in accordance with the GDPR. Thank you for your understanding.

    You have already contacted the support team and described your request there. You have also already created a ticket, there you will get answers to your questions.

    Best regards and have a nice Sunday evening

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  • Avatar
    Nicolás Salas

    you are a fraud

     

    0
  • Avatar
    abuelsaud elskhawy
    please you had debit 88 dollar from my card with out my agree please reply my money i don,t want to use avira
     
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  • Avatar
    pascha45

    Hello Abuelsaud Elskhawy,

     Double post, see the answer:

    https://support.avira.com/hc/de/community/posts/14920083247121-reply-my-money 

    Kind regards and a nice weekend

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