What Activation Code?
Terminée
The antivirus program is asking me to enter an activation code for my new subscription. I have not received an activation code, or at least do not know where to find it.
Any help would be appreciated.
-
Hello Erik,
If the subscription was purchased in the Avira online shop, there is no need to add an activation code. The licence is activated immediately upon purchase to the email address of the order.
If the licence was purchased from the dealer and an activation code was sent to you, you can insert it according to the following instructions:Activate your Avira license – Official Avira Support | Knowledgebase & Customer Support | Avira
Where did you purchase the licence and when? Please tell us. Without more information we cannot describe where you can find the activation code. Thank you for your understanding.
If something is still unclear, please let us know, we are happy to help.
Many greetings
0 -
I got a e-mail that an activation code was sent to me via- email, but there was an mistake in the e-mail they listed as mine. I have not received the activation code.
0 -
Hello Birgit,
We can't quite understand your details. From whom did you receive the email with the announcement for an activation code?
Avira has not used activation codes for a long time. Every subscription purchased in the Avira online shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address, see also
Activate your Avira license – Official Avira Support | Knowledgebase & Customer Support | Avira
Please contact the company from which you purchased the product. There you can state your mistake in the e-mail address and ask for a correction.
We have no way of accessing your or the allegedly incorrect e-mail address. Thank you for your understanding.If anything is still unclear, please let us know, and we will be pleased to help.
Best regards and a nice weekend
0 -
Hello Birgit,
You have unfortunately replied with a "no-reply" email. This is a notification email that is only used to inform you of a new comment in your post.
It also states:
"You are receiving this notification because you have subscribed to post updates.
Please do not reply to this message. Email replies do not update content in the Help Centre."
The "no-reply" emails will be deleted immediately and unfortunately cannot be read in the post.
Please only paste replies or questions here in the fields provided so that it can be read. Thank you for your understanding.The license is automatically activated during the ordering process under the e-mail address with which the license was ordered.
Based on your name, it can be activated as a 2nd e-mail address in your Avira customer account under your name. You know the change of letters in the order email address. Have you checked this because you write: "However, that is not my e-mail"?Here you can find the instructions on how to correct the rotation in your e-mail address:
If anything is still unclear, please let us know, and we will be happy to help.
Many greetings and have a nice weekend.
0
Vous devez vous connecter pour laisser un commentaire.
Commentaires
4 commentaires