i can"t use the software

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Permanently deleted user

• 6 mars 2021 07:41

good day!!! how to remove my credit card account? my problem is automatically approved purchase, i cannot use my avira software   since i purchased. thanks

 

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• 

  pascha45

  • 6 mars 2021 08:49

  Hello Chrislee,

  Could you please describe what you mean by that?

  i cannot use my avira software since i purchased.

  Maybe we can help you to repair the installation.

  The automatic contract extension is not terminated by deleting the account. The automatic contract extension must be set by yourself as desired - and this can only be set by the licensee.  You will find instructions in the following information:

  FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | Avira

  If anything is still unclear, please let us know, and we will be happy to help.

  Many greetings and have a nice weekend

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