Subscription

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Permanently deleted user

• 1 avril 2021 18:56

I’ve been charged for a subscription I cancelled!! I need to speak to someone about this!!

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• 

  pascha45

  • 1 avril 2021 20:25

  Hello,

  The community is a publicly accessible forum, we cannot and are not allowed to process personal data according to the Data Protection GDPR.

  Please have a look at the information, maybe you will find a solution:
  FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | Avira

  We regret not being able to offer any other connection than the one here in the public forum, even from the community.
  If you have been sent an invoice, then a licence should still be active, and it should be possible to check it using the customer account, address or email address of the invoice sent.
  Premium customers with an active licence can contact the support team directly:
  https://my.avira.com/en/dashboard/support/tabs/support
  or
  https://support.avira.com/hc/en-us scroll down to Contact Avira

  We regret not to be able to provide you with instructions on how to contact us from this forum.

  Many greetings and happy holidays

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