Unanswered return request
Terminée
I made a request(#593429) for a refund of my subscription due to technical problems, the first request was closed without any response, the second for days now I have no interaction on your part.
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Hello Thiago,
You have asked several questions and received answers from the support team, so you should be able to read them.
You can find your question about a refund here in the public forum in the knowledge database and can do it yourself.
We are a public forum, personal data may not be processed here according to Data protection GDPR. Questions about your licence can only be processed by the support team via your customer account by e-mail in accordance with GDPR. Thank you for your understanding.
If anything is still unclear, please let us know, and we will be happy to help.
Many greetings and have a nice weekend
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