I was robbed
Hello every one,
Today , a payement was made from my bank account to avira antivirus. I did declare it to my bank to stop it. how ever i wanted to contact support team on avira site but it doesn't work. can someone help please!!
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And i didn't have made that transaction .
Ps: i have notified my bank and if avira doesn't contact me ( because i tried to contact you and it doesn't work),
I will have to sue your compagny beaucause it's a fraude and shame on you
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!!!!!!!!!!!!!!!!!!!!!!!!!!
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Hello Youssef,
You have also contacted the support-team and already created a ticket there.
Please stay to your support request, only there you will get help and an answer.
We are a publicly accessible forum and do not have access to your customer account.
Customers with a valid licence can contact the support team by email and phone.Please check the e-mail addresses you have entered in your Avira customer account.
Every subscription purchased in the Avira Online Shop is assigned to a customer account, which is always assigned to the e-mail address used for the purchase and is automatically activated under this e-mail address.Unfortunately, questions regarding your licence or Avira payment processing can only be processed by the support team via your customer account by email in compliance with the GDPR.
Please stay in your support ticket, you will get an answer there.Please have a look at the information, maybe you will find your solution there:
Thank you for your understanding
Many greetings
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