Reinstalling Avira
Terminée
I have forgotten my Avira master password.
But maybe Fortune is smiling on me. MyAvira password account is open; I can access it. But I am terrified to close it or try to reset my password because Avira will ask for the current password, which I have forgotten, before allowing me to set a new one.
Possible solution:
What if I export my passwords into a CSV file, uninstall the Avira software, reinstall the Avira software, and then import the CSV password file?
Will that work? That way, when I reinstall Avira, I will be asked for a new Password which I
-
How do i get rid of old avira files on my pc that will not delete so i can re-install a free version?
0 -
Hello Chris,
Unfortunately, we cannot understand your request. You are writing here in the Avira Community, a publicly accessible forum. We do not have access to your Avira customer account and your installation, nor do we know your installed OS with version number.
If you have previously installed a paid version, this must be uninstalled first.
You can log in to your Avira customer account with the access data of the previous licence and then remove the unwanted licence.
The digital assistant Mark drew your attention to this: "I am here to help, but my assistance is limited to your subscription level." and "If you have an account, please log in for premium support services." Please log in to your account correctly.
Premium customers with a valid licence and correct login can contact the Avira support team directly from the Avira customer account under "SUPPORT": via email, support chat and (sometimes) telephone.
You are writing here in a publicly accessible forum. Unfortunately, questions about your Avira version and your installation can only be processed by the support team via your customer account by e-mail in accordance with the General Data Protection Regulation, i.e. by e-mail in compliance with the GDPR. Here, the publicly accessible Avira Community is unfortunately not a way to contact Avira Support directly.
See the Avira Community Guidelines:Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Thank you for your understanding.
Best regards
0
Vous devez vous connecter pour laisser un commentaire.
Commentaires
2 commentaires