Web Protection
Répondu
I have Aviva prime and I cannot turn on Web Protection, Why?
Have searched for a solution and cannot find suitable answer.
Found one solution said go to settings, but I cannot find this in Prime window
Help Please
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Hello Peter,
Under the following link, you will find our Community Guidelines:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Unfortunately, we can't tell you why you can't switch on Web Protection in your installation. Have you looked at the following instructions and made your settings as desired?
In the Knowledge Base & Customer Support under
Windows – Official Avira Support | Knowledgebase & Customer Support | Avira
you will find some instructions for the desired settings under Protection-Options, see:
Protection Options – Official Avira Support | Knowledgebase & Customer Support | Aviraalso, a guide to the Web Protection setting:
Enable or disable Avira Web protection – Official Avira Support | Knowledgebase & Customer Support | AviraIf anything is still unclear, please let us know, and we will be happy to help.
Many greetings and have a nice weekend
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I have not been able to switch ON Avira Web Protection after following the above.
IT is not my strength, so I am at a loss as to what to do next..
Peter
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what a shame, I have the same problem and after 2 hours l have no reply and l have tried all the above actions and there is no fix for it..so far...obviously, no one in the community on a sunday night, l will have to phone...
Maybe l should have posted in the virus and Malware forum, but they say dont or it will be removed, and l paid top wack for prime, and its urgent as l do not have protection at the moment...
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Hello Leon,
You are writing here in the community.
The community is a publicly accessible forum, personal data may and cannot be processed here in accordance with the GDPR data protection regulation. There are many instructions in the community database.
Telephone or e-mail contact is not possible here, only contributions can be posted here, it is an user2user forum. Thank you for your understanding.
This is also stated in the community guidelines.
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | AviraIf something is still unclear, please let us know, we are happy to help.
Kind regards
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