STOP Auto Renewal and refund my money
Terminée
I next subscription for one year start by Nov. 4, but i don't want to continue with AVIRA. Please close my account and refund my money.
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Hello Vishal,
You are writing here in a publicly accessible forum, personal data can and may not be questioned or answered in this forum according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be processed by the support team via your customer account via E-Mail GDPR-compliant. Thank you for your understanding.Please log in to your customer account with the e-mail address you used when ordering the license.
Premium customers with valid license can contact the support team directly, by phone, by email and by chat, see:
- https://my.avira.com/en/dashboard/support/tabs/support
- or
- https://support.avira.com/hc/en-us scroll down to Contact Avira
With correct login, you are in your customer account.
You can cancel the subscription yourself from there, and you can also initiate a refund yourself.
We do not have access to your account from the community.
Take a look at the information, everything is described there and there you will find a solution:Unfortunately, we do not have the right to cancel your account and request a refund, only the owner of the license can do that. Thank you for your understanding.
Greetings and have a nice Sunday
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