my account is 6/2021 to 6/2022 but on 12/24/21 cleverbridge over drew my paypal I want it reversed
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I have a subscription for 6/21 to 6/22 but Cleverbridge charged my paypall account 12/24 it overdrew my paypal and now I can't pay for my ebay shipping. Also my Avira has not been updated for 111 days I want my money back and I want to have my system updated regularly.PS I don't know how you communicate back to me.
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Hello William,
Please log in to your account with the email address you used to order the license.
Did you add the shipping address in the PayPal order process?
How can I change my delivery email address when purchasing via PayPal? – Official Avira Support | Knowledgebase & Customer Support | AviraYou can only check your license and PayPal payment with the support team, we don't have access to your account here in the public forum.
With the correct login (e-mail address used for the order and the password you chose for this license) your account will be displayed, and you can make your settings as you wish.
- https://my.avira.com/en/dashboard/support/tabs/support
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- https://support.avira.com/hc/en-us scroll down to Contact Avira
We cannot refund from this public forum, only the owner of the license can do that:
Request a refund for your Avira order – Official Avira Support | Knowledgebase & Customer Support | AviraIf the installation is correct, the updates will be updated automatically.
You are writing in a public forum, personal data cannot and must not be asked or answered in this forum according to the Data protection GDPR. Questions about your license or payment processing can unfortunately only be handled by the support team via your customer account by email in accordance with GDPR. Thank you for your understanding.
We regret that we cannot make any changes to your license from this publicly accessible forum, please contact the support team.
Greetings and have a nice weekend
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