Me cobraron un monto que yo no pedi
Terminée
Hi, I just received to pay 99,95 today 28.01.2022
But I didn,t ask this product.
I do pay each july 34,95 .
No , this amount - I do not aprove this transacción.
I want my money back.
Quick .
This one is nummer of the transacción:
- Pagado con
- Id. de transacción
- 4KE52xxxxxxxxxxxx
-
Hello Selumar,
We have removed your transaction code for your security.
You are writing here in a publicly accessible forum, personal data can and may not be questioned or answered in this forum according to the GDPR. Questions about your license or the installation can only be answered by the support team via your customer account via email in accordance with GDPR. Thank you for your understanding.
Please check your email addresses. You have 2 email addresses in your Avira account, one is not verified yet. Please log in with the email address you used to order the license, then your license will be displayed in your customer account under Subscriptions.
A quick refund can only be requested by the owner of the license itself, we have no authorization to do so.
Please have a look at the following information, maybe you can find a solution there:
FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | AviraIf something is still unclear, please let us know, we are happy to help.
Best regards and have a nice weekend
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