Als VPN is ingeschakeld kan ik geen websites openen
Terminée
Als VPN is ingeschakeld kan ik geen websites meer openen.
Als VPN NIET is ingeschakeld dan kan ik wel websites openen.
Het maakt niet uit met welke locatie ik ben verbonden
Dit probleem merk ik sinds 2 weken, daarvoor had ik geen problemen.
Met vriendelijke groet,
Tom Bakker
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Hello Tom,Unfortunately, we are not able to support languages other than English and German on this board. So please be so kind and send us a request in one of these languages.
No access to your settings is possible from the publicly accessible Avira Community, this is only possible from Avira Support GDPR-compliant by e-mail with your correct registration via Avira Support.
Our Premium Customer Service is available also for French, Italian, Portuguese, and Spanish:
See: Avira Community: English, German!
Feel free to start a new post but keep it in English or German. If your language skills are limited, use an online translation service of your choice.
Also, we highly recommend reading our Avira Community Guideline step-by-step:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
There you will find useful information about our Avira community, the publicly accessible Avira "user2user" forum!
Thank you for your understanding.
Many greetings
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When VPN is enabled, I can no longer open websites.
When VPN is NOT enabled, I can open websites.
It does not matter which location I am connected to.
I have noticed this problem for the past 2 weeks; before that, I had no problems.Kind regards,
Tom Bakker
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Hello Tom,
We had informed you that the Avira Community does not have access to your data and settings. The Avira Community is a user-to-user forum.
No access to your settings is possible from the publicly accessible Avira Community; this is only possible via Avira Support, in compliance with the GDPR, by email, provided you have registered correctly via Avira Support.
Once again, the Avira COMMUNITY has no access to your AVIRA installation. Information and assistance are only available via Avira SUPPORT !
We had already drawn your attention to the General Data Protection Regulation (GDPR). Only Avira Support can process your enquiries in a manner that complies with the GDPR.
We have informed you that the Avira Community has no access to your data or settings. The Avira Community is a user-to-user forum.
Once more: No access to your settings is possible from the publicly accessible Avira Community; this is only possible via Avira Support - in a GDPR-compliant manner by email, provided you have registered correctly via Avira Support.We provided you with the Avira Community Guidelines for your information:
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira
Have you read them?
Avira is subject to the strict requirements of the General Data Protection Regulation (GDPR). Questions regarding your Avira subscription and your Avira installation can only be answered by Avira Support via email through your Avira customer account, in accordance with the GDPR.
Kind regards
NOTE:
We’ve noticed that you’ve also submitted the same enquiry to Support.
You’ll receive a further response from them. Duplicate enquiries unnecessarily increase the time it takes to process your request!0 -
It is kind of you to point out that you work in accordance with the GDPR rules. Those are important rules, too. But is it also possible to answer my question? My question was:
When VPN is enabled, I can no longer open websites.
When VPN is NOT enabled, I can open websites.
It does not matter which location I am connected to.
I have noticed this problem for the past 2 weeks; before that, I had no problems.Kind regards,
Tom Bakker
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Hello Tom,
Your post here in the Avira Community has received several replies and will now be closed.
Once more: The Avira Community is a user-to-user forum. No access to your settings is possible from the publicly accessible Avira Community; this is only possible via Avira Support in a GDPR-compliant manner by email, provided you have registered correctly via Avira Support.
As we have already explained to you on many occasions, we need specific and GDPR-compliant details about your installation in order to answer your questions.
Thank you for your understanding.
Kind regards
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