I need to reload Avira again to my computer it is missing.
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Hello Hayward
Unfortunately, it is not possible for us to understand your request with the information provided to us. Without concrete information, we cannot give any instructions.
Here you can find the Avira Community Guidelines, see: How to create a post
Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | AviraWith details about your inconvenience, we will be happy to help you fix it.
- Which OS is installed on your computer? (exact version with number and current updates)
- Which Avira version is missing on your computer?
- Where did you buy the license, in the Avira online shop or where?
- How did you proceed with the installation, exact description.
- What have you done so far to correct the error?
Did you log in to your customer account with the email address you used to order the license?
Please make sure that you have registered at
https://my.avira.com/en/dashboard/home
with the access data (e-mail address and your chosen password) with which you previously purchased Avira.
Afterwards, your licence will be displayed in your customer account under Subscriptions and you can contact support directly from there:
https://my.avira.com/en/dashboard/subscriptions/tabs/plans
If it is not displayed, the access data is not correct. Every subscription purchased in the Avira Online Shop is assigned to a customer account, which is always assigned to the email address used for the purchase and is automatically activated under this email address.
With the answers and precise information about your request, we will try to help you with concrete details. Thank you for your understanding.
Many greetings
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