subscription support

Terminée

Salvador Ignacio Gurdián Jarquin

• 23 avril 2022 14:56

I need to contact support about a charge that is being attempted and shouldn't be, but it turns out that I can't contact them since I canceled the subscription.

Oui 0 Non

• 

  pascha45

  • 25 avril 2022 07:06

  Hello Salvador,

  You have already received an answer to your request from here.

  https://support.avira.com/hc/de/community/posts/5641033996689-Unsubscribe-Avira 
  You have also already contacted the company that processed the payment for your order. 
  Unfortunately, we do not have any information or access data regarding your request for the licence you ordered.
  You will receive further information on your request with the payment processing. Thank you for your understanding.

  Best regards

  Oui 0 Non

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