memebership

Terminée

Celal Oner

• 29 mai 2022 10:18

hi my name is celal oner my old ref. is 3xxxxxxx6 ı dont want any new membership from avira.please dont text me that you couldnt get ant paymend from me.thx

Oui 0 Non

• 

  pascha45

  • 29 mai 2022 11:12

  Hello Celal,

  We have removed your reference number for your safety.

  If you do not wish to renew your license, please cancel it. Unfortunately, we cannot do this for you, only the owner of the license can do this. 

  You are writing here in a publicly accessible forum, personal data can and may neither be questioned nor answered in this forum according to the Data protection GDPR. Questions about the license can only be answered by the support team via your customer account by e-mail in accordance with the GDPR. Thank you for your understanding.

  Premium customers with a valid license can contact the support team directly from the customer account under "Support" or also via

  • https://my.avira.com/en/dashboard/support/tabs/support
  • or
  • https://support.avira.com/hc/en-us  scroll down to Contact Avira

  Here you can find instructions on how to cancel your license:
  FAQ: License renewal and return/cancellation – Official Avira Support | Knowledgebase & Customer Support | Avira

  After you have cancelled your licence correctly, you will not receive any further letters stating that no payment is due from you.

  If something is still unclear, please let us know, we will be pleased to help.

  Many greetings and have a nice Sunday

  Oui 0 Non
• 

  pascha45

  • 31 mai 2022 05:54

  Hello Celal,

  You have unfortunately replied with a "no-reply" email. This is a notification email that only serves to inform you about a new comment in your post.

  In addition, it is also described, it says:

  "You are receiving this notification because you signed up for post  updates.

  Please do not reply to this message.

  Email replies will not update the Help  Center content."

  
  The "no-reply" emails are immediately deleted and not included in the post.
  This information will not be read. 

  Please post questions or information only in the provided fields in your post.

  Thank you for your understanding.

  Kind regards 

  Oui 0 Non

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