Account not recognizing the status of my account (valid to 10/2023)

Terminée

John Raine

• 5 juillet 2022 00:46

Virus forced a complete format of system, now Avira does not recognize my account status after re installation.

Oui 0 Non

• 

  pascha45

  • 5 juillet 2022 06:10

  Hello John,

  Unfortunately, you did not provide us any information about your installed OS or your Avira version.
  Please describe how you proceeded during the installation and when logging in to your customer account.

  Here you can find instructions on how to reinstall your subscription:
  How do I reinstall my activated Avira product? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Did you follow these instructions? Please use these instructions to describe how your reinstallation did not recognize your account status.

  If anything is still unclear, please let us know, we will be pleased to help.

  Kind regards

  Oui 0 Non

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