New subscriber having problems with internet connection and VPN on Windows PC

Terminée

John Price

• 8 août 2022 14:12

Hello

I am new subscriber and each time I try to use VPN I lose internet connectivity.

Tried on both PCs and same result.

Both PCs are Windows 10 and I recently purchased the security suite .

At this moment I cannot use VPN and in reality that's what I bought the suite.

Many thanks

John

Oui 0 Non

• 

  Vincent Lombardi

  • 15 août 2022 21:23

  Following..
  I have 2 computers with the Phantom VPN Pro. 1 Windows 10 & 1 Windows 11. My Win10 Laptop works fine with the VPN, but my Win11 PC will drop connection and reconnect constantly.

  Oui 0 Non
• 

  cabelotjb tjb

  • 27 août 2022 00:09

  I have the same problem

  Oui 0 Non
• 

  pascha45

  • 27 août 2022 06:05

  Hello cabelotjb tjb,

  Below you will find the Avira Community Guidelines, see: "How to create a post".
  Avira Community Guidelines – Official Avira Support | Knowledgebase & Customer Support | Avira

  You have also contacted the support and already created a ticket there. You will receive further information in your self-created ticket. Thank you for your understanding.

  Best regards and have a nice weekend

  Oui 0 Non

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