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Automatic Quarantine

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2 commentaires

  • Avatar
    pascha45

    Hello Walt,

    Have you already tried to have the offending programme checked again? See here:
    How do I submit suspicious files and URLs to Avira Virus Lab? – Official Avira Support | Knowledgebase & Customer Support | Avira
    You should be able to check how the settings are offered in your Avira version based on your installation. Unfortunately, we do not have access to your customer account and do not know your installed version and your OS. 
    You can find instructions on how to restore the files or exclude them from the scan: 
    How do I save, delete, and restore files from quarantine? – Official Avira Support | Knowledgebase & Customer Support | Avira
    Premium customers with a valid licence can contact the support team directly from their customer account under "Support". Here in the community, a public forum, we unfortunately do not have access to your customer account and your installation. 
    If something is still unclear, please let us know, we will be pleased to help.

    Kind regards

    0
  • Avatar
    Walt P

    I was NOT asking how to submit offending programs to Avira. I already know that.

    I was NOT asking how to restore files from quarentine. I already know that, too,.

    What I'm asking is how to prevent Avira from blindly adding a file to quarentine and instead immediately ask me if I want it moved to Q or added to the exclude list.

    Installed version is 1.1.72.30659 on Win10.

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