Avira doesn't work

Terminée

Claudio Fenini

• 7 octobre 2022 13:29

Hello,

in Windows 11, does not open for about a month.

In the attached file you can see the error and it says:

An error has occurred AVIRA is informed of this and will find a solution as soon as possible

Close

So far no solution

Oui 0 Non

• 

  pascha45

  • 8 octobre 2022 10:56

  Hello Claudio,

  Unfortunately, you have not given us any information (free or paid version) about your Avira license.
  We unfortunately do not have access to your customer account from here, the publicly accessible community, this is only possible via support.

  Have you already initiated a repair installation:
  Repair your Avira Security for Windows – Official Avira Support | Knowledgebase & Customer Support | Avira

  Or an uninstallation:
  Uninstallation of Avira for Windows – Official Avira Support | Knowledgebase & Customer Support | Avira

  followed - after a restart - by a reinstallation:
  How do I reinstall my activated Avira product? – Official Avira Support | Knowledgebase & Customer Support | Avira

  Premium customers with a valid license can contact the support team directly from their customer account under "SUPPORT" or under:  https://my.avira.com/en/dashboard/support/tabs/support 
  From there you can access your customer account.

  If there is still something unclear, please let us know, we will be pleased to help you.

  Kind regards and have a nice weekend

  Oui 0 Non
• 

  Claudio Fenini

  • 8 octobre 2022 11:48

  Hello,

  I installed the last version free of Avira

  I have windows 11

  I have already initiated a repair installation.

  I have already uninstallation

  I have already reinstallation

  The problem has not been resolved.

   

   

   

  Oui 0 Non

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