avira

Permanently deleted user

• 17 ottobre 2019 14:09

I uninstalled avira program three weeks ago aprox, but though the uniunstaller program has worket I still have two files in my disk that i cannot cancel it is an antivirus whic is in conflict with another one ??? I would like to send a picture but over 2.mb is not accepted. i have also a pdf file but it is the same

kindly revert by return

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• 

  Permanently deleted user

  • 17 ottobre 2019 14:16

  floowing previous message, please see the file that i am not able to cancel

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• 

  Customer Service

  • 18 ottobre 2019 06:54

  Hello,
  
  if you want to delete all files from Avira, we recommend to perform a manual uninstallation as described under the following link:
  https://support.avira.com/hc/en-us/articles/360002858514-How-do-I-perform-a-manual-reinstallation-of-my-Avira-Antivirus-product-
  
  Best,

  Dominik Klesel

  Avira Customer Service Engineer

   

  Sì 0 No

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